AMS Transition Period Q&A
General
Why are some NSAA services paused right now?
NSAA is preparing to launch the new Apprenticeship Management System (AMS). During this transition, some activities are temporarily paused to ensure a smooth changeover and accurate data migration. Emergency requests will still be accommodated where possible. For emergency requests, please contact NSAA at apprenticeship@novascotia.ca.
For Apprentices
Can I register as an apprentice during the transition period?
Registrations are paused until January 2026. Emergency requests will be met, and clients can email apprenticeship@novascotia.ca. If you need to start work in a compulsory trade, NSAA will issue a temporary work permit. Requests for a temporary work permit can be made through this form.
What if I need to transfer my apprenticeship?
Transfers are paused. You’ll be able to enter transfer information in January 2026 when AMS is live. Emergency requests will be handled by NSAA. Please contact NSAA at apprenticeship@novascotia.ca.
How do I replace my apprentice ID card or update my contact info?
These requests are paused until January 2026, except for emergencies. Emergency requests will be handled by NSAA. Please contact NSAA at apprenticeship@novascotia.ca.
Can I apply for exams or technical training?
Yes! Exam applications and technical training enrolments are business as usual. NSAA will track your applications and enter them into AMS in December/January.
What about exam marking and results?
Exam marking continues as usual. Marks will be emailed to clients during the transition period and will be available in AMS once it’s live.
What if I need a certificate or ID Card during this time?
Exam results will act as proof of credentials during this transition period. Exam results will be emailed upon completion of marking. Certificate and Identification cards will be available following the launch of AMS. Emergency requests will be met. Please contact NSAA at apprenticeship@novascotia.ca.
Are transcript requests or equivalency applications being processed?
These are paused except for emergencies. If you have an urgent need, contact NSAA at apprenticeship@novascotia.ca.
What if I need a temporary work permit?
For emergency situations, please contact NSAA at apprenticeship@novascotia.ca. For compulsory trades, temporary work permits can be requested. Requests can be made through this form.
For Employers
Can I register new apprentices during the transition?
Registrations are paused until January. Emergency requests will be met, and clients can email apprenticeship@novascotia.ca. For compulsory trades, temporary work permits can be requested. Requests can be made through this form.
What should I do if I need to transfer an apprentice or update their information?
Transfers and updates are paused. You’ll be able to submit these requests in January 2026. Emergency requests will be handled by NSAA. Please contact NSAA at apprenticeship@novascotia.ca.
Are ratio increase requests, blaster course enrollments, or landscape horticulturist certifications available?
These are paused. Emergency requests will be handled by NSAA. Please contact NSAA at apprenticeship@novascotia.ca.
Do journeypersons need to renew during this period?
No, renewals are required as of October 7, 2025. The Agency will begin issuing credentials without expiry dates in October, and it will continue for 12 months as credentials expire. For more information, visit Eliminating Renewals for Skilled Trades.
Other Activities
What about provincial progression awards, tools grants, and incentive programs?
These activities are business as usual and managed outside the current system.
How will I know when AMS is live and services resume?
NSAA will communicate updates and instructions as AMS launch approaches. Watch for emails and check the NSAA website for the latest information.
Are compliance complaints and procurement project engagements affected?
No impact. These activities are managed outside the current system and will continue as usual. They will transition to AMS once the system is live.
I have another question that is not listed here, who should I ask?
Any other questions during this transition period can be emailed to apprenticeship@novascotia.ca for assistance.
General AMS Q&A
What is AMS, and why is it being developed?
The Apprenticeship Management System (AMS) is an online self-serve system that will improve access to information for apprentices and employers who are participating in apprenticeship.
AMS was developed by the provinces of Nova Scotia, New Brunswick, and Prince Edward Island, and is part of a major initiative to maximize harmonization amongst apprenticeship programs in the Maritime Provinces. It is also a key focus of our efforts to modernize the apprenticeship system.
What are the benefits of AMS?
Benefits for apprenticeship staff: AMS will maximize efficiencies for apprenticeship staff, freeing up time to focus on clients. Service delivery is also enhanced with access to reliable real-time data and communication tools.
Benefits to employers and apprentices: Apprenticeship staff efficiencies and streamlined processes, result in faster service for employers and apprentices. Using the AMS self-serve features, employers and apprentices will have access to services online, as well as the ability to manage and track the apprenticeship journey in real time.
What can you do in AMS?
Employers and apprentices will have access to track and manage information in real time, enabling an active role in the apprenticeship journey with improved access to information for decision-making.
AMS is designed to improve engagement/communication. Apprenticeship staff will have access to targeted channels for communication – ensuring the information important to you is readily available. AMS will also include features to help you stay connected. Each apprenticeship step is integrated in AMS, and those involved in the apprenticeship process are notified when action is needed.
Apprentices can register as an apprentice, log hours, register for training, apply for examinations, and schedule meetings with their Industry Training Consultant. Most importantly, apprentices can log in at any time to see all the information related to their apprenticeship – training, exams, hours, etc.
Employers can log into AMS and track the progress of their apprentices and update their hours 24/7.
When is it coming?
The new system will launch in January 2026. Over the next 12 weeks, you will be receiving regular updates from the Agency on the system and how you will login for the first time. Rest assured, we have moved all your information over to the new system.
Is there training for AMS?
Training tools are developed for apprentices, journeypersons, training providers, employers, and agency staff and will be provided to you prior to your first login.
Where can I get more information?
The Agency will be updating you frequently over the next 12 weeks to share more information about the processes and services the new system will support. In addition to our direct communications, new information will also be posted on our website: https://www.nsapprenticeship.ca/agency/ams
Contact the AMS Team
The Apprenticeship Management System team in Nova Scotia can be reached directly by email at apprenticeship@novascotia.ca. Please forward any questions, concerns or feedback to this email address.