NEW: Apprenticeship Management System (AMS) IS NOW AVAILABLE 

NSAA has now launched the Apprenticeship Management System (AMS) to provide a faster, easier, and more transparent way for apprentices and employers to manage apprenticeship activity.

For Apprentices, Apprenticeship Management System will allow you to: 

  • Register and manage your profile online
  • Track your progress and skill sign-offs
  • Schedule exams and receive updates—all in one place

Watch the AMS Preview Video

For Employers, with Apprenticeship Management System, you will be able to: 

  • Register apprentices and monitor progress more efficiently
  • Access records and updates whenever you need them

Watch the AMS Preview Video

For Tradespersons
Your launch of Apprenticeship Management System will be following a phased approach and be ready to use in the coming months.  Watch for more communication on when to expect the benefits of Apprenticeship Management System to be ready for you!  
 

First Time Sign In Information


Follow the steps below to sign in for the first time.  You can also refer to the Apprenticeship Management System Self-Service User Guide and the videos below with the demonstration steps.  

Access Apprenticeship Management System via the following link
 

FOR EMPLOYERS & APPRENTICES


First Time Sign In Information

Follow the steps below to sign in for the first time.  


Access Apprenticeship Management System via the following link


Don’t have a Client ID/Account yet:  
  • Click GET STARTED and follow prompts to create your AMS self-serve account.  Create a username.  Recommendation is to use your email address.  

Already have a Client ID/Account:  
  • Enter username and click “Forgot Password”.  
    • For existing clients (apprentices or journeypersons), the username will be the previously used Client ID number (example: 20XXXXX)
    • The temporary password will be emailed to the email address that we have on file.
    • NOTE: Please check all email addresses for the temporary password (work and personal and junk mail folder).  If an email is not received, please contact NSAA for further assistance.
  • Type in username and temporary password, then click SIGN IN.  
  • The system will prompt for a permanent password upon initial sign in.
  • Once the new password has been created and saved, login using your Client ID number and the newly created permanent password.  
  • Upon initial login, please visit “My Profile” in the left menu to ensure user information is correct.   Also, please visit “My Progress” and review your information here.  If you notice any errors and missing information, please notify NSAA for correction.  
ADDITIONAL STEPS FOR EMPLOYERS
  1. Select your Employer Administrator.
  2. Have them create a Self-Serve AMS account using the steps above.  
    Note:  If they are an existing NSAA client and will also be acting as the Employer Admin for your company, they will have an account already created.  They will not need to create a new employer administrator account.   Process to the next step.  
  3. Once complete, submit their details via this Employer Administration Set up Form 
    Employer Administration for AMS NS Apprenticeship
  4. Our internal team will complete your set up and notify the Administrator once completed.  
     

Please note, this is a one-time setup to begin using AMS.   Once your Employer Administrator is identified, you’ll be able to manage any future updates directly.  Please do not add any detail for Journeypersons as we will be phasing this group as users to AMS at a later date.  

Support Information


For additional information on how you can effectively use Apprenticeship Management System, please refer to the Apprenticeship Management System User Guides: 

You can also review the videos below to help you navigate through some key functions.   More information will continue to be added so continue to watch out for more in the coming weeks. 

     
Training Videos

Apprentices 

  • Log in for the first time (for new Apprentices)
    Steps on how to create an account in Apprentice Management System.  This demo is applicable for new apprentices without a previous apprenticeship agreement.
    Watch Video
  • Log in for the first time (for existing Apprentices)
    Steps on how to access and log in with an existing account in new Apprentice Management System .  This demo is applicable for active apprentices with relationship with NSAA.
    Watch Video
  • Submit an Application for Apprenticeship
    Outlines the steps to apply for Apprenticeship with NSAA.  AMS Account and profile should be set up prior to these steps.
    Watch Video
  • Sign up for Exams and Technical Training
    Outlines the steps to sign up for training courses and exams Apprenticeship Management System.  These steps require an existing Apprenticeship Agreement that is approved prior to these steps.
    Watch Video 


Employers

  • Create a new account and logging in for first time
    Steps on how to create an account in Apprentice Management System.  This demo is applicable for employers who may have active apprentices with NSAA.
    Watch Video
  • Log in for the first time (for existing Employers)
    Steps on how to access and log in with an existing account in new Apprentice Management System.  This demo is applicable for active employers with relationship with NSAA.
    Watch Video
  • Link to an Apprentice
    Steps on how to advise NSAA of a agreement between and Employer and your Apprentice  
    Watch Video 

Apprenticeship Management System Q&A

 

What if I need to transfer my apprenticeship?

Once you have an account profile in Apprenticeship Management System, all apprentice applications and requests can be submitted to NSAA through our Apprenticeship Management System self-service portal.  

Once you have an account profile in Apprenticeship Management System, all apprentice applications and requests can be submitted to NSAA through our Apprenticeship Management System self-service portal.  

How do I replace my apprentice ID card or update my contact info?

Once you have an account profile in Apprenticeship Management System, you can update, edit or add contact information through our Apprenticeship Management System self-service portal.  

Once you have an account profile in Apprenticeship Management System, you can update, edit or add contact information through our Apprenticeship Management System self-service portal.  

Can I apply for exams or technical training?

Once you have an account profile in Apprenticeship Management System, you can apply for exams or technical training relevant to your trade and level through our Apprenticeship Management System self-service portal.  

Once you have an account profile in Apprenticeship Management System, you can apply for exams or technical training relevant to your trade and level through our Apprenticeship Management System self-service portal.  

What about exam marking and results?

Exam marking will be completed in Apprenticeship Management System effective January 8th, 2026.  Marks will then be available to view directly in your client profile in Apprenticeship Management System.  

Exam marking will be completed in Apprenticeship Management System effective January 8th, 2026.  Marks will then be available to view directly in your client profile in Apprenticeship Management System.  

What if I need a certificate or ID Card?

Certificate and Identification cards can be requested through self-service Apprenticeship Management System. 

Certificate and Identification cards can be requested through self-service Apprenticeship Management System. 

What if I need a temporary work permit?

For compulsory trades, temporary work permits can be requested by your employer.  Employers can request through Apprenticeship Management System.

For compulsory trades, temporary work permits can be requested by your employer.  Employers can request through Apprenticeship Management System.

For Employers

What should I do if I need to transfer an apprentice or update their information?

Requests for transfer or updates to information can be completed directly in Apprenticeship Management System after January 8th, 2026.  

Requests for transfer or updates to information can be completed directly in Apprenticeship Management System after January 8th, 2026.  

Do journeypersons need to renew during this period?

No renewals are required as of October 7, 2025. The Agency will begin issuing credentials without expiry dates in October, and it will continue for 12 months as credentials expire. For more information, visit Eliminating Renewals for Skilled Trades.

I have another question that is not listed here, who should I ask?

Any other questions can be emailed to apprenticeship@novascotia.ca for assistance.